When you use Crazytime, we collect certain information. This page clearly explains what that information is, why it is collected, and how it is kept secure.
The Core Pillars of Crazytime's Data Protection
All your data is protected with 256-bit SSL encryption. No third party can read or intercept your information.
Your information is stored on internationally certified secure servers. Only authorized personnel can access data on a need-to-know basis.
Crazytime never sells your personal information to third parties. No data is shared with advertisers.
Only designated staff may access user data for specific tasks, strictly in accordance with our internal access control policies.
Payment information is processed in accordance with the international PCI DSS standard. Your financial data is fully protected.
If you close your account, your data will be permanently deleted once all legal retention obligations have been met.
Welcome to Crazytime. We believe your privacy is a fundamental right. This Privacy Policy is written so you can clearly understand what information Crazytime collects, why it collects it, and how it is used and protected.
This policy applies to the Crazytime website, mobile app, and all our digital services. By using Crazytime's services, you are deemed to have agreed to this Privacy Policy.
Crazytime collects information in several ways. The details are outlined below:
| Data Type | Why We Collect It |
|---|---|
| IP Address | Security Verification & Fraud Prevention |
| Device information (OS, browser) | To improve service quality and ensure consistency |
| Login time & session information | Account Security |
| Gaming History & Bet Records | Responsible Gaming & Legal Compliance |
| Transaction History | Payment Processing & Audit |
Crazytime uses your information only for specific purposes. We never use your data beyond what is necessary.
Crazytime uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Crazytime never sells your personal information to third parties. However, data may be shared in the following limited circumstances:
Crazytime does not retain your data longer than necessary. Retention periods vary by data type:
Once the retention period expires, data is securely and permanently deleted to ensure it cannot be recovered.
As a Crazytime user, you have certain important rights. Contact our support team to exercise any of these rights.
You can request to view the information we hold about you.
You may request that inaccurate or outdated information be corrected.
You may request deletion of any data that falls outside our legal retention requirements.
You may object to the use of your data for specific purposes.
You may request a copy of your data in a machine-readable format.
You may request that data processing be restricted in certain circumstances.
Crazytime's services are intended exclusively for users aged 18 and over. We do not knowingly collect or store information from anyone under the age of 18.
If we suspect that a minor's information has been collected inadvertently, the account is immediately closed and all associated data is deleted. If a parent or guardian believes their child has created a Crazytime account, please contact our support team right away.
Crazytime may update this Privacy Policy from time to time. Minor changes will only update the date on the page. For significant changes, you will be notified in advance at your registered email address.
Continued use of crazytime after any changes will be taken as acceptance of the updated policy. If you do not agree to the new policy, please contact our support team to close your account.
For any privacy-related questions, complaints, or rights requests, please contact us:
We typically respond within 24 to 48 hours. Complex matters may take up to 30 business days.
You're now familiar with our Privacy Policy — get started with confidence.