Gaming should be a healthy source of fun — not a burden. At Crazytime, every responsible gaming tool and resource you need is right at your fingertips.
Tools Crazytime gives you to stay in control
Set your own daily, weekly, or monthly maximum deposit limit. Decreasing a limit is instant; increasing one requires a 72-hour waiting period.
Limit how long you play in a single session. You'll receive an alert when the time is up, and the system can automatically log you out if needed.
Take a temporary break — anywhere from 24 hours to 6 weeks. During this time, deposits and gameplay will be paused, but your account will remain active.
Suspend your account for an extended period ranging from 6 months to 5 years. Login is completely disabled for the entire duration.
Set a maximum amount per bet. This tool helps reduce the risk of sudden large losses.
Set a maximum amount you're willing to lose in a given period. Once that limit is reached, no further bets will be accepted.
View your full gaming and transaction history at any time. Easily keep track of your spending and time.
Set up pop-up notifications at regular intervals showing a live summary of how much time and money you've spent.
At Crazytime, we see gaming as a form of entertainment — much like watching a film or playing cricket with friends. It's only fun when you play within your own limits, entirely on your own terms.
The reality is that for some people, gaming can gradually become a problem. That's not a sign of weakness — it's a mental health matter that can happen to anyone. At Crazytime, we take this seriously and have built in tools to help prevent issues before they arise.
Responsible gaming doesn't mean playing less. It means playing mindfully — with your budget, time, and mental well-being in mind. When the fun stops or it starts feeling like pressure, that's your cue to stop.
Go to Account Settings on Crazytime and find the "Responsible Gaming" section. From there you can easily set deposit, bet, loss, and session time limits. Reducing a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period — this is by design, to prevent impulsive decisions in the heat of the moment.
Log in to your Crazytime account and open the profile menu.
Click the "Responsible Gaming" option in Settings.
Choose your preferred duration — from 6 months up to 5 years.
A verification code will be sent to your email. Once confirmed, the change takes effect immediately.
If needed, reach out to the support team — they can provide further assistance.
If you answer "yes" to any of the questions below, please speak with our support team:
If any answer is "yes" — don't face it alone. Asking for help takes courage.
If you notice any of the following signs, it's time to take them seriously:
Needing to spend more time or money on gaming just to feel the same level of excitement
You've tried to cut back on gaming but haven't been able to
Using gaming to cope with sadness, loneliness, or anxiety
Gaming is causing problems in your relationships, job, or studies
Borrowing money or spending funds from elsewhere to cover gaming costs
Feeling restless or irritable when you're not playing
Lying or hiding information about your gaming
Crazytime is strictly for users aged 18 and above. Age is verified at registration and confirmed through identity documents during the KYC process.
Parents should take the following steps to prevent younger family members from accessing gaming platforms:
If you suspect a minor has opened an account, contact Crazytime's support team immediately. We will act swiftly.
The "My Activity" section in your Crazytime account shows your full gaming history, win/loss record, and spending stats. Make it a habit to review this at least once a week — understanding your own patterns is the most effective way to stay ahead of any issues.
Our customer support team members are specially trained in responsible gaming and are equipped to assist you with care and sensitivity.
Our AI-powered system detects unusual gaming patterns and automatically sends alerts at the first sign of a problem.
Self-exclusion and cooling-off take effect immediately with no delay. There is no gap between making the decision and it going into effect.
Play responsibly, have fun — we're always here for you.